My Family Care

My Family Care provides fantastic, practical solutions to individuals who have to combine work and family.

We are driven by doing whatever it takes to give the parent or carer the solution they need. We measure ourselves by getting regular, great feedback.

Details of our Vision & Mission that you might find interesting:

Backup Care
The Mission is to always find the solution that the employee wants and needs. In 2008 we achieved a 96% success rate on bookings - including those booked that day on as little as half an hour's notice.

The Mission in 2009 is to achieve a 97% success rate on bookings

Specialist Support
For our clients that have access to our Search & Guidance service the mission in 2009 is that 1 in 3 users of the service complete a detailed questionnaire where we can classify the results as excellent.

For Companies
Our Vision is that all our clients "value" the relationship with My Family Care. By value we mean that every client is happy to give us a reference and every client thinks we provide a brilliant cost effective service.

We prove we are cost effective by only charging on a per usage basis. And we prove that clients "value" us by asking them.
A client list and contact details for EVERY client is available on request.