Gamingang

The GaminGang Values Pledge

We have been in this business for a while and we definitely have seen many things, and one thing that we have learned is that business is a two way street. We decided that we want to do things differently, so we gathered together in our local bar and starting thinking about what we could do differently, How can we make things better? We came up with many things we thought are important, such as the principles we live by both in our personal lives and business lives.......

This is Our Pledge, The GaminGang Values Pledge
What we are About

We believe in treating our players and affiliates with the utmost respect, fairness and unbiased approach.

We stand by our promise to supply our players and affiliates accessible and trustworthy service which attends to their individual special needs.

We promise to provide our players and affiliates with efficient, courteous, innovative service which in its uncompromising quality and professionalism will always protect the players and affiliates privacy with highest regard.

We will always maintain a constant dialogue channel with our players and affiliates in order to continuously improve our service and reach the highest player and affiliate satisfaction.

We are fully committed to providing our players and affiliates with transparent service, transparent advertising which takes into account the sensitivities of online casino players and affiliates.
How we Intend to Get Things Done

We intend to provide the absolute best service by creating a service solution that puts players and affiliates first, thus creating relationships at the center of all activity.

We heavily concentrate on monitoring player and affiliate satisfaction while placing constant emphasis on how we can improve our players playing experience as well as our affiliate’s partnership experience.

We provide many different communication channels for our players and affiliates to contact us with such as email, chat, and telephone.

We hold customer/partner satisfaction surveys, which we analyze all information revealed and discuss how we can improve the selected survey’s results. Based upon the results of the discussion, we determine and set goals for changes and improvements that will better benefit our players and affiliates. We have placed an “Idea Box” where we encourage affiliates and players alike to provide us with their thoughts and feedbacks to better help us serve our casino player and affiliate needs.
We Cherish our Players

We have taken all steps possible to make sure that all players receive the quickest response possible. This ensures that players concerns are answered quickly and efficiently, as not to bother the players playing experience.

We take the absolute greatest of care when protecting the privacy of our players, this both applies to working procedures and secure information systems.
We Value our Partners

We constantly strive to maintain an online dialogue with our affiliates. We fully understand your needs and we place extra attention in the matter of helping them to constantly develop and grow. We always are placing efforts to strengthen our ties with our affiliates and are constantly developing mechanisms for proactive affiliate dialogue.
Taking the Responsible Marketing Approach

We believe in taking responsibility for our advertising efforts. This means to always communicate with our players and affiliates in a dialogue which reflects the characteristics of GaminGang.
We are not Here to Play Hide and Seek

We fully commit ourselves to providing both players and affiliates with a transparent casino and affiliate atmosphere where we will provide our players and affiliates with trustworthy information and recommendations about all services included within GaminGang and its partnered programs.
Bettering our Staff

We also want to provide our employees with value as well.

We train all our staff to achieve excellence in service. The online gaming industry’s continual growth presents a constant challenge when training a professional work force, in order to provide our workers with the ability to best serve you, we continually train our employees, both old and new, in all of online gaming’s subjects. We develop our training methods around the constant analysis of our employee’s functions, always creating new courses to train employees on issues that they may encounter during their duties.

We allow our employees to grow themselves, think for themselves, we encourage them to contribute ideas, to make this amazing machine of ours work better, smoother, and more refined.

We feel that a company’s employees can be seen as a sign of strength. Our employees are treated in a fair manner, receive a fair salary, and work in a comfortable work environment where they can smile. We believe that employees deserve to be in a position where they can develop both personally and professionally. To help our employees reach higher levels of professionalism, we provide a wide array of training and instruction that emphasize a scalable growth in employee knowledge and professionalism.
We Believe in Dialogue not Monologue

We feel that a company’s success can directly noticed by the way they treat their employees. Company’s which maintain an open line of dialogue between the company and employee, and take part in giving an effort to improve employee satisfaction can usually expect improvements in its daily processes.

One of the strategies we use in order to best motivate and lead an employee is by developing a system of goal setting and feedback. Every month, we sit down with our employees and set realistic goals that they feel they can achieve, as well as we listen to their feedback from the previous month’s goals and results. This helps management to enhance intra-company dialogue as well as lay down a foundation of belonging and partnership, as well as identifying problematic behavior and providing the skills needed to become a better employee.

We believe in providing face to face meetings where employees can sit with the CEO and discuss their quirks and quarks in a friendly atmosphere is pivotal in developing a bond between employee and company, such cases as Lunch with the CEO have been successful in creating this effective company bond.