Gregory Yankelovich
Senior executive and entrepreneur with a background in software manufacturing, telecommunications, and financial services.
| Headline: | Entrepreneur |
| Work status: | Living The Dream |
| Website: | http://www.amplifiedanalytics.com |
| Industries: | Computing, Information Technology, Internet, Media, Mobile |
| Skills: | Business, Design, Engineering, English, Entrepreneurship, Guerrilla marketing, Human-Computer Interaction, Investment, Languages, Leadership, Management, Marketing, Negotiation, Product design, Recruitment, Russian, Sales, Software Engineering, Spanish, Viral marketing, Web design |
| Next step: | review initial marketing strategy and scale up |
| Location: | San Francisco East Bay |
| Visas: | US, Canada, British Commonwealth |
| Interested in: | Advising startups, Brainstorming, Finding business partners, Finding experts, Finding team mates, Getting press, Giving back, Helping friends, Meeting new people, Mentoring, Offering Expertise, Patenting my idea, Professional opportunities, Promoting my startups, Raising money, Receiving feedback, Trading services |
| Tags: | customer intelligence, customer satisfaction measurement and analysis, feedback from customer, market intelligence, online marketing research, opinion mining, voice of customer analysis, word of mouth marketing |
FEATURED STARTUP
Amplified Analytics
Amplified Analytics
Amplified Analytics, Inc
- Startup type: Company
- Status: Active
- Stage: Beta
FULL BIO
See my profile at http://www.linkedin.com/in/gregoryyankelovich
WORK EXPERIENCE
| Employer: | 741 Studios LLC, Walnut Creek, CA |
| Position: | Principal |
| Time period: | June 2007 - April 2008 |
| Description: | Boutique IT consultancy specializing in development and implementation of enterprise grade business applications for Wealth Management & Financial industries.
Report to Managing Partner. • Responsible for CRM related initiatives, client relationship management, and IT alignment with business requirements; • Development and negotiation of Statements of Work (SOW), project planning and resources procurement and allocation; • Application Thought Leadership for business user community. |
| Employer: | Exigen Group Inc., San Francisco, CA |
| Position: | Chief Information Officer |
| Time period: | January 2005 - December 2007 |
| Description: | Business Process Management privately held company with operations around the world. It is a provider of expertise and technology for optimization of business processes to leading companies in Insurance, Banking, Telecommunications, Media & Entertainment, and Government. The Company has over 1,000 employees.
Report to Chief Operating Officer • Lead, recruit, and mentor professionals in US, Canada, and Eastern Europe to provide enterprise infrastructure and business processes support. • Manage portfolio of business processes, and functional architecture of software applications which support these processes • Manage SaaS (Software-as-a-Service) operations for external Customers and product management of offered solutions. • Responsible for optimization, automation, and adoption management of internal business processes, including Sales Force Automation on Sugar CRM Open Source platform, Project Management & Accounting on ServicePort platform, Financial processes on Oracle Financial platform, Human Resources Management & Internal Help Desk on Lotus Notes platform. • Responsible for strategy and planning for offshore & outsourcing projects for internal utilization. |
| Employer: | Cadence Design Systems, San Jose, CA. |
| Position: | Sales Operations Director - CRM, World Field Organization |
| Time period: | January 2001 - December 2004 |
| Description: | (NYSE: CDN) The leading supplier of EDA (Electronic Design Automation) software utilized by semiconductor and electronics companies for development of their products with worldwide revenues of over $1.5 billion and over5 thousand employees.
Reported to VP Finance, WFO, defined and managed implementation of Global Sales Forecast process on Siebel platform, and work with Sales Finance and Sales Management to insure adoption and compliance (currently over 97%). Defined and managed IT implementation of Customer Quoting functionality (100% adoption). • Developed and promoted Best Practices for Pipeline Management across the regions which improved accuracy of sales forecast by 17.2% first year; • Chaired committee of the Business Process Owners in definition, development, and implementation of Universal Customer Master project, and corresponding Data Quality projects; • Develop and pilot Team Selling models utilizing Siebel platform, define Sales Coverage model for 3rd tier Accounts, define consistent Account Management model, and other field operations models supporting corporate strategies. The adoption of the Team Selling model produced annual increase of 12.6% in an average contract value; • Formalize business processes for execution of these models, and pilot them with regional teams. Partner with IT organization to automate successfully piloted processes using Siebel or Web platforms, train sales and other WFO personnel, and manage adoption to assure realization of ROI. |
| Employer: | PrimeLogic Systems, Inc., San Francisco, CA. |
| Position: | Senior Manager |
| Time period: | January 1998 - December 2001 |
| Description: | Professional Services Company specializing in deployment of Call Center solutions for financial services and Telecommunications companies internationally with annual revenues of $10 million.
Reported to Managing Partner. Built professional consulting team for implementation and integration of Call Center solutions with Front (CRM) and Back Office systems. Developed and managed relationships with clients and strategic partners (Genesys Telecommunications, Clarify & Siebel). P&L management responsibilities. • Managed multiple deployment projects. • Managed internal deployment of financial control system. • Implemented internal Contact Management system. |
| Employer: | Genesys Telecommunications Laboratories, San Francisco, CA |
| Position: | Chief Information Officer |
| Time period: | January 1996 - December 1998 |
| Description: | (NYSE: ALC) Pioneer in development of Computer Telephony Integration software utilized by major Banking and Telecommunications companies around the world with revenues of $600 million. The company was acquired by Alcatel.
Reporting to CTO, directed analysis and formal definition of business processes to facilitate scalability of this fast growing (300% per year) company. Responsible for planning and execution of the MIS infrastructure development including: • data - and telecommunication networks design, implementation and management; • technical support for software engineering, QA, production and shipping; • automation of business processes; • In-house Help Desk support for the user community. • recruited, organized and managed a team of talented multi-disciplinary professionals in an areas of: • software networking - UNIX (Solaris 2.X, UX-XX, AIX) and NT 3.51, 4.0; • data base management systems - Oracle, Sybase, Informix, MS SQL, ODBC; • Internet/Intranet implementation, support and business applications development; • PBX switches support - Nortel Meridian, Lucent 3G, Aspect, Rockwell; • Business processes support - MS BackOffice / Exchange 4 & 5, Scopus, Siebel. |
| Employer: | RoboSoft Technology, Toronto, Canada |
| Position: | Founder & CEO |
| Time period: | January 1992 - December 1996 |
| Description: | Start-up business attempting to capitalize on "Information Kiosk" technology application for the electronic marketing and distribution of computer software (ESD) with annual revenues of $2 million.
Managed product design, operations, and financial functions. • Lead design efforts for a series of prototypes of the early E-Commerce product. • Developed specifications for interactive multimedia user interface. • Secured seed financing to start the business and to produce functional prototypes of the product. • Developed and negotiated partnership and licensing arrangements for the use of the technology. |
PUBLICATIONS
| Patents: | pending |
