Tony Colon
Information Technology/Computer Network Systems graduate from IIT, with an MCSE and a CCNA. Currently working as Sr. Consultant at eGain Communications.
| Headline: | Entrepreneur |
| Website: | http://www.fyindout.com |
| Skills: | Business, Design, Entrepreneurship, Languages, Leadership, Management, Product design, Spanish |
| Location: | Chicago |
| Interested in: | Brainstorming, Finding business partners, Finding cofounders, Finding team mates, Meeting new people, Professional opportunities, Promoting my startups, Recruiting for my startup |
| Tags: | advertising, b2b, social media |
WORK EXPERIENCE
| Employer: | eGain Communications, Chicago |
| Position: | Sr. Consultant |
| Time period: | March 2004 - Present |
| Description: | Responsible for managing technical implementations, junior resources, deliverables, client relationships, and issue resolution. As a senior member of the Professional Services group we provide implementation and consulting services related to the deployment of applications at customer sites as well as post-sales project implementation and customization solutions to fit particular customer needs. The environment is fast-paced, while each member is frequently working on multiple projects simultaneously. |
| Employer: | ABN-AMRO, Chicago |
| Position: | Electronic Banking Product Manager |
| Time period: | December 2000 - March 2004 |
| Description: | Product Manager leading the research and development of emerging technologies and business solutions for commercial banking clients and internal bank divisions; experience in full breadth of product development; initiates and oversees the coordination of products throughout their lifecycle, from strategic definition to end-of-life planning; consulting, sales and financial services experience; a strategic thinker and leader with effective management skills as well as excellent interpersonal and communication skills; an innovative professional with sound business judgment, a strong work ethic, and a record of quantitative achievements. I currently report to the Director of Electronic Banking.
• Member of entrepreneurial group of professionals with Operational, Business and IT experience and education • All projects to date will pay for themselves in 3 years or less, through cost savings or increased revenue; 50% of projects will be profitable after 1 year • All Product Managers are responsible and accountable for full breadth of product development including; research; develop solid business case; business requirements and product design; vendor evaluation, selection, price negotiations, and relationship management; project management of software development and hardware implementation; risk assessment with Commercial Risk Management and IT Audit teams; work with Legal group to create appropriate legal documentation; create setup forms; train Sales, Solution Delivery and Help Desk teams on product(s); create marketing collateral; develop pricing and business strategy; disaster and business recovery; customer calls and Sales support • Responsible for evaluating new technologies/ business solutions for the bank • Team members (including self) are on Customer/R&D boards of vendors and seen as leaders in the use of technology with profitable results • Team is highly valued within the bank as we are able to bridge the knowledge and communication gap between Business and IT and translate customer/clients needs into new features and new services • Able to successfully overcome resistance to new processes due to either internal politics or human nature to oppose change through strong communication and effective interpersonal skills • Collaborate with other divisions within North America as well as international divisions in Europe, Asia and South America. Our international peers have integrated multiple products/processes. • Directly manage numerous consulting groups responsible for various product development tasks • Work closely with Marketing group in notifying customers and internal groups of changes within the Web product, this includes email campaigns, web site bulletins and Webinars. |
| Employer: | ABN-AMRO, Chicago |
| Position: | Support Specialist Supervisor |
| Time period: | August 1999 - December 2000 |
| Description: | I helped to support over 6,000 customers who use 13 of our electronic bank products. The team consisted of at total of 6 people, 4 Level 1 technicians, a manager, and myself. I was the main contact for second level support. I also conducted training for new employees and for any new products that are developed. We supported the following operating systems: Windows NT, 95/98, and 2000. We also support the following networks: Novell 4.11/5.0 and also Windows NT Server. I also served as a backup to the current manager. |
| Employer: | ABN-AMRO, Chicago |
| Position: | Input Specialist |
| Time period: | August 1998 - August 1999 |
| Description: | I input the daily transmissions that were sent by clients for their payroll checks. I was the technical contact for clients with any questions or problems with transmitting their files. I worked with the programmers and used JCL to format the files to integrate into the mainframe (EXTRA, RUMBA). I also converted 500 Magnetic tape clients to a different type of media such as direct transmission for the Y2K conversion. |
INFORMATION
| Memberships: | 9/2000 – Present
Society of Hispanic Professional Engineers (SHPE) Recruiter – Tutor 1/2004 – Present IEEE Member |
| Awards: | • I was awarded the 2000 Partnership Award by the ABN AMRO International and Domestic sales group for my performance with their clients and my knowledge of Electronic Banking products.
• Won 2001 award for Best in Remote Banking site by Microbanker for www.cashproweb.com • Profiled in Aberdeen Top 10 CRM implementations for 2001 • Profiled in Kiplinger’s February 2001 article on e-Service With A Smile • Profiled in Internet Week’s E-Business Applications section on Banks Embrace CRM technology • Awarded 2002 award for best Multi-Channel support web site within the Financial Services industry |
Tony's Startups (1)
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FYIndOut
FYIndOut is the central place for professionals to find and promote commercial products and services. FYIndOut is the place where those searching for commercial solutions can look to their peers for ...
Tony is Following (16)
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Beezoos
Beezoos is the shortest distance between a product/service and its next customers. Beezoos.com is an online business networking platform for small business owners. Go Beezoos!
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Parlano
Parlano, recently acquired by Microsoft for an undisclosed amount, is the maker of MindAlign enterprise-level team collaboration and messaging products
