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Tolga akmazoglu

Turkish, 35, B.S. Mathematical Engineering - Yildiz Technical University, working in Telecommunication sector aprr. 15 years in different positions.

Headline: Entrepreneur
Work status: Employed Full-Time
Industries: Gaming, Information Technology, Internet, Mobile
Skills: Business, Databases, Editing, Engineering, English, Entrepreneurship, Languages, Sales, Software Engineering, Writing
Location: Istanbul
Groups: International Network of Social Entrepreneurs (INSE)
Visas: EU, USA, UK
Interested in: Brainstorming, Creating a group, Finding business partners, Finding cofounders, Finding experts, Finding team mates, Growing my group, Helping friends, Helping members of my groups, Meeting new people, Mentoring, Partnering with other groups, Professional opportunities, Promoting my startups, Providing services to startups, Recruiting for my startup, Trading services
Tags: bussiness cluster, consultancy, consultant, entrepreneur, Gaming, istanbul, mmog, online game

WORK EXPERIENCE

Employer: Tellcom Iletisim Hizmetleri A.S., Istanbul, Turkey
Position: Key Account Management
Time period: February 2008 - Present
Description: Tellcom has been established in June 2004 as wholly owned subsidiary of TURKCELL. Tellcom aims to provide better quality and more economical voice, data and internete communication services to corporate and residential customers. Tellcom is the biggest Telco operator in Turkey, who has it’s own fiber infrastructure after the incumbent operator.

Reporting directly to Sales Executive.
- Responsible for managing a 4 million USD turnover in 2009
- Annual growth target is %40
- Responsible for;
- Introduction of the company products and services to corporate customers
- Determining the sales models and strategies fitting th customer requirements
- Enabling coordination with other departments suc as pre-sales, finance, project management, product management, field and technical teams in line with the customer requirements
- Expanding customer portfolio
- Preparing periodical reports regarding the business opportunities, projects, sales, profitability/turnover plans
- Participating product development projects
- Responsible for the sectors below;
- IT&Telecommunication ( Telco operators, ),
- Logistic
- Call center
- Public sector
- Was responsible for wholesales data organizations in 2008

Employer: Koc.net Iletisim Hizmetleri a.s., Istanbul, Turkey
Position: Technical Purchasing and Project Consultant
Time period: May 2005 - February 2008
Description: Koç.net, being a Koç Holding group company, is the leader of "Alternate Operator / Telco" companies in Turkey. Koç.net aims to provide maximum customer satisfaction in fields of managed services and application services with its high technology infrastructure. Koç.net offers business communication services as an "e-business enabler".

Reporting directly to Pre-Sales Executive.
- Responsible for determining the correct solutions and Koç.net services depending on the technical needs of corporate customers. Main solutions are
o Internet Services
o Data VPN
o Voice VPN
o Broadband Voice Services
o Long Distance Telephony Services
o Security Services
o Wireless Services
- Responsible for researching competitor products/services in the market,
- Responsible for organizing kick-off meetings and transferring the project details to the parties concerned,
- Responsible for giving product/service trainings for sales staff,
- Completed projects with a total value of ~$4 million (one time cost) , ~$900.000 (monthly recurring costs),
- Ongoing projects amounting to ~$3 million.

Employer: Yedıtepe Unıversıty, Istanbul, Turkey
Position: Network and Systems Engineer
Time period: January 2004 - December 2005
Description: Yeditepe University was established in 1996 by İstanbul Education and Culture Foundation (İSTEK VAKFI).

Reporting directly to the IT Manager
- Designed and implemented the “Student Payment System over The ATM Systems”. With this project, tuition fees over $50 million were entered in the University Accounting System.
- Responsible for main system and operation rooms at IT department,
- Responsible for the data backup operations,
- Implemented Backbone –Core Switch integration with different vendors
- Consultant for the Yeditepe University Hospital HIS (Hospital Information Systems) project
- Technical consultancy for purchasing network equipment and servers.
- Implemented training course for new recruits — speeding profitability.

Employer: Netone Telekom A.S., Istanbul, Turkey
Position: Database Specialist, Client Services Supervisor, Call Center Support Specialist
Time period: January 1996 - December 2003
Description: Netone Telekom is a leading Turkish Telecom Operator providing a variety of telecom services to the business market both worldwide and nationwide.

Database Specialist 1999-2003
Reporting directly to the Client Services Executive.
- Administration of the in-house CRM software “Customer”
- Planning and administration of the in-house CRM software “Sales”
- Responsible for the administration of the DB servers

Client Services Supervisor 1997-1999
Reporting directly to the Client Services Executive.
- Administration of the Corporate and Individual Internet Technical Support Unit,
- Prepared and gave specific trainings for the call centre of the company operating on 7x24 basis,
- Administration of the relevant personnel and carrying out their performance evaluation
- Planning and implementing the in-house CRM software “Customer”
- Responsible for the administration of the DB servers

Call Center Support Specialist 1996-1997
Reporting directly to the Chief Executive
- Providing support to the corporate and individual customers on 7*24 basis,
- Planning and implementing the in-house CRM software “Netone”

Employer: Mıkro Yazılımevı A.Ş., İstanbul, Turkey
Position: Programmer
Time period: January 1995 - December 1996
Description: Mikro Yazılımevi is one of the leading Software houses in Turkey. The company designs ERP , MIS, POS and Accounting software solutions.

Reporting directly to the Software Group Executive
- Worked as a coder in the “SERI9” Accounting Software Project, using Delphi and Btrieve,
- Responsible for both technical and customer documentation of the project.

INFORMATION

Sports: Soccer,
Swimming
Hobbies: - Sci-Fi Movies,
- Sci-Fi Literature,
- Archaeology,
- Sociology,
- Network theory

Tolga is Following (15)

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