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Pursuing Master of Business Administration in Marketing from University of California, Master of Science in Industrial Engineering from The State University of Buffalo (2004), Sr. Usability Consultant at Infosys Technologies LTD (2005-2009).
Headline:
Entrepreneur
Skills:
Business, Engineering, Industrial Engineering, Languages, Leadership, Management, Marketing, Public Relations
Brainstorming, Finding business partners, Finding cofounders, Finding team mates, Meeting new people, Professional opportunities, Promoting my startups, Recruiting for my startup
Schools:
Bangalore Institute of Technology, State University of New York System - Buffalo, University of California System - Irvine
WORK EXPERIENCE
Employer:
FIDELITY INVESTMENTS
Position:
Unknown
Time period:
March 2008 - September 2008
Description:
Developed usability tests and created easy-to-navigate workflows for various financial tools
Employer:
WAL-MART
Position:
Unknown
Time period:
November 2007 - February 2008
Description:
Converted more than 2,000 business and user requirements into design deliverables such as specifications, process flows and wireframes to integrate the retail websites of ASDA, UK and Wal-Mart International
Employer:
CAMBRIDGE ASSESSMENT
Position:
Unknown
Time period:
October 2007 - March 2008
Description:
Improved the usability of IELTS (English language testing service across 120 countries) by 14%
Employer:
WELLS FARGO
Position:
Unknown
Time period:
May 2007 - August 2007
Description:
Defined a User Experience Management program that provides thought leadership and services to achieve user-focused development and deployment of platform tools and technology
Employer:
CVS/PHARMACY
Position:
Unknown
Time period:
April 2007 - February 2008
Description:
Improved the CVS Photo center usability by 44% and revenue by 42% using continuous user feedback and stakeholder inputs; targeted soccer-moms, seniors and amateurs; benchmarked against competitors
Employer:
INFOSYS TECHNOLOGIES LTD
Position:
Sr. Usability Consultant
Time period:
April 2005 - March 2009
Description:
Consulted with international clients and pioneered the practice of usability at Infosys, a US$4 billion IT company
Created a methodology and defined first-ever global standard to assess heuristic evaluation skills. Used this technique to target training programs to improve evaluation skills
Designed a collaborative heuristic evaluation tool that also served as a repository
Managed a group of 30 designers who delivered 300 heuristic evaluation projects
Spread usability awareness in India through a portal, a two-day workshop and conference presentations
Employer:
WILSON GREATBATCH TECHNOLOGIES, INC
Position:
Engineering Intern
Time period:
January 2003 - May 2003
Description:
Evaluated mental and physical workload design problems of a pacemaker fixture
EDUCATION
University:
University of California System - Irvine
Time period:
2011
Degree:
Marketing, MBA
University:
State University of New York System - Buffalo
Time period:
2004
Degree:
Industrial Engineering, MSc
University:
Bangalore Institute of Technology
Time period:
2001
Degree:
Industrial Engineering and Management, BSc
INFORMATION
Memberships:
Usability Professionals’ Association.
Human Factors and Ergonomics Society (HFES).
Awards:
Beyond the Brief (2007, 2008), Customer Delight (2008), Innovation (2008)
TeleMental Health Technologies provides televideo-based neuropsychological and psychiatric evaluation systems and services for use in industry-sponsored clinical trials and routine clinical practice (including VA clinics & correctional facilities).
MBA candidate at The Paul Merage School of Business with 5 years of new product development experience in automotive technology field at Fortune 500 companies
