poonamsingh Gaharwar
B.Sc.Chemistry, Sr. Advisor (support function) at Infosys Pvt Ltd (2005-2007), Support function/ Customer relation management at Tech Mahindra Pvt. Ltd (2007-2008), Test engineer at T. D software solutions. Currently working with Accenture technology as
| Headline: | Engineer |
| Work status: | Employed Full-Time |
| Website: | http://www.facebook.com/#!/ |
| Industries: | Information Technology |
| Skills: | Engineering, English, Languages, Software Engineering, SQL, Unix |
| Location: | Pune |
| Groups: | Testing |
| Visas: | India |
| Interested in: | Career advice, Finding mentors, Finding team mates, Meeting new people, Professional opportunities, Providing services to startups, Trading services |
WORK EXPERIENCE
| Employer: | T. D software solutions. |
| Position: | Test engineer |
| Description: | Description :- Hospital Management System is a complete package one needs for a hospital to deal with all the day to day operations taking place. The program can look after Inpatients, OPD patients, records, database treatments, status illness, and billings. It also maintains their in hospital info such as ward ID, Doctored in Charge, and Department administering. The project also generate Bills about admitted patient and out Patients. Maintains the Salary stucture of Doctors and other staff members. |
| Employer: | Tech Mahindra Pvt. Ltd |
| Position: | support function/ Customer relation management |
| Time period: | November 2007 - December 2008 |
| Description: | Worked in support function Processing/Tracking of Various Tasks & Activities related to BT Products. Cease/Stop Procedures Implementation for Lines & Calling Features.
Troubleshooting & Analysis of Faults related to PSTN, ISDN & Broadband BT.Com operations where we have to deal with all mails related to the quiries of customer and BT Client. |
| Employer: | Infosys Pvt Ltd |
| Position: | Sr. Advisor (support function) |
| Time period: | July 2005 - November 2007 |
| Description: | Providing a new Line to the customer by making validation about the status of his equipments. Also checking the faults in telephone line likes stopped, faulty, Undergoing engineering activities, error on closure, undergoing exchange work. Working in different process of BT like WLR (Wholesale Line Rental), Special Process for verification of line status well ceasing, stopping and working, New Provide process for providing new connection by validating the addresses. Worked on directory process with different scenarios. The job profile also includes making calls to UK Clients for the confirmation of the addresses |
poonamsingh's Contacts (3)
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Paul Joseph
You can read all my stuff and what I do at www.bepauljoseph.com
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Gilbert Zaragoza
Entrepreneurial technologist with a passion for empowerment -- Cautiously optimistic existentialist with a dream and the drive to live it.
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Rade Glomazic
Currently a Doctoral candidate in Political science at the European Center for Peace and Development of the UN University of Peace. Have over ten years of professional experience working in socio-economic development activities and int. cooperation