Patricia Dlamini
B.Com in Accounting from University of Swaziland, GIBS - PMD, Exec Manager ECITI, The Innovation Hub - Snr Manager EntrepreneurshipDev Maxum Business Incubator,
| Headline: | Service Provider |
| Work status: | Employed Full-Time |
| Website: | http://www.eciti.co.za |
| Industries: | Computing, Information Technology, Internet, Mobile |
| Skills: | Business, Entrepreneurship, Leadership, Management, Negotiation, Public speaking |
| Location: | East London, Eastern Cape, South Africa |
| Groups: | African Incubator Network (AIN) |
| Visas: | Valid Visa for USA, and can in UK, |
| Interested in: | Advising startups, Consulting opportunities, Finding cofounders, Finding experts, Investing in projects, Meeting new people, Mentoring, Offering Expertise, Patenting my idea, Professional opportunities, Promoting my startups, Providing services to startups, Recruiting for my startup, Sharing my projects |
| Tags: | 5yrs + business incubation management experience and entrepreneurship development, business incubation specialist, ict entrepreneurship development, small entreprise development strategy consultancy, value chains practitioner |
| Schools: | Gordan Institute of Business Science, University of Pretoria |
WORK EXPERIENCE
| Employer: | The Innovation Hub |
| Position: | Snr. Manager – Entrepreneurship, Skills and Leadership Development Programmes |
| Time period: | April 2009 - Present |
| Description: | To provide strategic leadership and guidance for the development, implementation, control and reporting of Entrepreneurship and Business Leadership Development Programmes in line with the science and technology park mandate of The Innovation Hub.
Functions: Create and manage a sustainable and growing pipeline for continuous supply of high tech start-up businesses with a specific focus on PDI entrepreneurs Develop and manage a sustainable public/private funding model for the programmes Develop and manage Networks and Partnerships To influence and lobby government representatives to develop enabling policies for SME development Thought leadership in the development of smart business incubation processes both locally and internationally Replicating programmes in Gauteng province and rendering consultation support where required in the SADC region |
| Employer: | Durban Chamber/SEDA SAPLATO Mentorship Programme |
| Position: | Mentor |
| Time period: | January 2007 - Present |
| Description: | I this programme I am part of a team of 3 mentors for the KZN region. My role is to facilitate mentoring programmes for 25 small to medium size businesses in a variety of sectors.
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| Employer: | SMME Business in KZN |
| Position: | Business Development Strategist/Consultant |
| Description: | Mentorship and coaching |
| Employer: | Women in Finance - Mentorship Programme |
| Position: | Mentor |
| Time period: | November 2009 - May 2010 |
| Description: | Volunteering skills to mentor up coming entrepreneurs, a programme sponsored by Women in finance and Standard Bank. |
| Employer: | The Innovation Hub - Maxum Business Incubator |
| Position: | Manager |
| Time period: | July 2008 - March 2009 |
| Description: | Providing strategic direction and leadership to the Maxum Business Incubator at the science park, which includes the overall direction and leadership to high-tech business incubation activities ensuring the integration of these activities into the overall strategy of The Innovation Hub.
Nurturing of a national and international network with similar initiatives Develop initiatives appropriate for Maxum and service offerings to address client’s needs. Be the entry point of international interaction on incubation and also ensuring that Maxum retains its leadership position in SA Incubation environment. Liaising with relevant stakeholders to enhance support and buy-ins Compiling & manage budgets and sponsorship proposals Build and maintain the network of researchers at universities and technikons to enhance commercialization of research results. Maintaining and building strategic partnerships Enhancing the level of entrepreneurs and leadership development amongst the technology-oriented tertiary education community in Gauteng, through the development of specific programmes (i.e. CoachLab) aimed at exposing students to real-world business activities. Develop, review and implement incubator operational policy frameworks. ACHIEVEMENTS while at The Innovation Hub (to date) www.theinnovationhub.com Successfully launched an in house pre-incubation programme that houses a total of 30 high tech start up entrepreneurs Increased client uptake into our Maxum Business incubator by over 80% Through leveraging on partnerships have introduced enterprise support programmes (financial and nonfinancial) for both incubation and Preincubation. Developed a sustainable pipeline of start-ups joining the incubation programme with a special focus on “Women Entrepreneurship” Presented at an international conference for Incubator professionals (NBIA National Business Incubation Association) on “Working with Women Entrepreneurs –The South African perspective” |
| Employer: | Durban Technology Hub |
| Position: | SMME Services Manager |
| Time period: | October 2005 - June 2008 |
| Description: | Facilitating the development of SMMEs by providing guidance, mentoring and coaching, support and business health monitoring to ensure their effectiveness and success in the SmartXchange Entrepreneur Programme. In this role Ms Dlamini has to conduct financial feasibility, develop mentorship support and project manage SMME portfolio, facilitate funding links etc.
Tasks: Interact with SMME’s on a regular basis to obtain feedback on organisational performance and manage the relationship Ensure a positive image amongst SMME’s by managing the outgoing communications from the organisation Solicit input from SMME’s in order to determine their requirements with regard to service delivery standards and project milestones Assist, as required, in securing service level agreements (contractual obligations) for SMME’s Develop and maintain close and influential relationships with current and potential (internal and external) customers through continual networking and contact with existing SMME’s and prospective SmartXchange SMME customers Advises SMME’s on all financial and related matters Develop SMME strategy for the incubator that takes into account best practices Ensure that the SMME’s grow and develop on a project through continual guidance, monitoring and setting of direction Manage the participation levels of SMME’s on the various projects and institute the necessary plans to ensure project compliance Analyse and assess the business plans of the SMME’s and make recommendations for admission to the Entrepreneurial Development Programme (ESP) Assist SMMEs in the preparation, implementation and reporting requirements when working with the SmartXchange business partners Ongoing review of SMME risk and problem areas and develop interventions to solve/avoid potential problems ACHIEVEMENTS while at SmartXchange: www.smartxchange.co.za Successfully developed an enterprise support programme, virtual incubation programme and mentorship programme for an incubator that a total of 35 SMME. Successfully, ran Road shows for the KZN ICT cluster throughout the KwaZulu-Natal province focused at promoting entrepreneurship and clustering |
| Employer: | Integrated Health Centre |
| Position: | Owner and Managing Director |
| Time period: | January 2003 - December 2005 |
| Description: | I was involved with the brand leadership and management of this unique one-stop-shop for health therapies. Continuous Market and Client analysis, business development was the key responsibility for Ms Dlamini. |
| Employer: | Occupational Health Services |
| Position: | Practice Manager |
| Time period: | January 1994 - December 2003 |
| Description: | Managing a team of 27 medical and admin professionals in a specialised industrial medical facility (Occupational Safety and Health). |
| Employer: | DJM Investments & Property Dev. |
| Position: | Financial Services Consultant |
| Time period: | January 1993 - December 1994 |
| Description: | Business plan development with Cash flow projections and feasibility study for SMME client. Act as a liaison between financial institutions and the clients. |
EDUCATION
| University: | University of Pretoria |
| Time period: | 2009 |
| Degree: | Imbokodvo Executive Women Empowerment Programme |
| University: | Gordan Institute of Business Science |
| Time period: | 2008 |
| Degree: | Executive Programme in Management Development (PMD) |
INFORMATION
| Memberships: | Member of the Business Advisory Board – SIFE UKZN (students in free enterprise based in universities) (2007 to present)
Executive Member of SABTIA (Southern African Business Technology Incubator Association) (2009) Treasure and Member of Community Dev Project (voluntary project) – “Work camps Association” my high school days) |
| Awards: | Ms P Dlamini was awarded with the Dignity of the “Serving Sister in the Most Venerable Order of the Hospital of St John of Jerusalem”, by Her Majesty the Queen Elizabeth II who is the Sovereign Head of the said Order in 2001. This was though her selfless involvement in projects to develop the community, fight against poverty and disease. She served on a voluntary basis time and resources on the St John home care based projects for the HIV/AIDS sufferers, First Aider for social events and Fund raising for charity organisations. |
Patricia 's Contacts (1)
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David Cromar
Facilitator and mentor, networking and supporting incubators and entrepreneurs focused upon growth. Virtual Incubator host and e-business accelerator.