Norman Litell
MBA from Harvard Business School (1976), Consultant at Visa Cash Product Office (1995-96), Director at U.S. Corporate Risk Management (1997-99), Vice President, Strategic Planning, Visa U.S.A. (1999-03), Independent Consultant since 2004.
| Headline: | Educator |
| Work status: | Employed Full-Time |
| Skills: | Business, Entrepreneurship, Languages, Leadership, Management, Public Relations |
| Location: | Berkeley, CA |
| Groups: | 2011 UC Berkeley Business Plan Competition, 2012 UC Berkeley Startup Competition, UC Berkeley Business Plan Competition 2009-2010 |
| Interested in: | Helping friends, Meeting new people, Professional opportunities |
| Tags: | bank of america, citibank, financial services, harvard business school, information technology, international business, IT, mentor, merrill lynch, strategic planning, visa |
| Schools: | Harvard Business School |
WORK EXPERIENCE
| Employer: | Strategic Planning, Visa U.S.A. |
| Position: | Vice President |
| Time period: | January 1999 - December 2003 |
| Description: | Support current and potential business, systems, operations and regulatory/infrastructure aspects of strategic planning process for Visa U.S.A.
Provide competitive/trend analysis of emerging threats and opportunities for Visa Executive Management. Provide planning and implementation support to Visa staff and Members for individual Visa strategic initiatives (e.g., prepaid cards; chip; Direct Exchange; non-branded payment systems). Represent Visa in industry forums (EFTA Board of Directors and Councils; NACHA EBT Council; Payments Institute Board of Regents), and with state and Federal government agencies (e.g., GAO; Treasury; Department of Agriculture; Department of Labor; Social Security Administration) |
| Employer: | U.S. Corporate Risk Management |
| Position: | Director |
| Time period: | January 1997 - December 1999 |
| Description: | Responsible for risk management program supporting design, development and implementation of Visa products and services for U.S. market. Heavy emphasis on strategy and business issues associated with emerging technologies and new business areas (eCommerce; digital signatures/certificates; chip card/Visa Cash; new payments infrastructure).
Direct comprehensive product and service risk control process for Visa and Member management. Provide strategic and operational planning and support in specialized banking and payment system areas: legal, regulatory, industry issues Visa systems design/operation settlement processing payment system risk management information technology/security alliance development Coordinate Year 2000 contingency planning activities for Visa U.S.A. |
| Employer: | Visa Cash Product Office |
| Position: | Consultant |
| Time period: | January 1995 - December 1996 |
| Description: | Supported development and worldwide launch of Visa Cash product.
Led business requirements and implementation planning for U.S. product launch during 1996 Olympics. Developed global Member planning and implementation guidelines and manual, including market strategy, operating procedures and accounting standards. Developed product MIS to support operations management and risk control. |
| Employer: | Bank of America |
| Position: | Vice President and Manager, Consulting Services |
| Time period: | January 1985 - December 1986 |
| Description: | Directed internal management consulting unit in BankAmerica Systems Engineering; staff of 10 VP- and AVP-level consultant / project managers. Heavy emphasis on introduction/integration of new technologies into business unit product/service strategies, and management of technology-based projects. |
| Employer: | Merrill Lynch |
| Position: | Business Planning Manager/Division Controller (ML Capital Markets Group) |
| Time period: | January 1983 - December 1984 |
| Description: | Served as Controller for Strategic Planning & Marketing Division. Coordinated annual planning process for all Divisions in Capital Markets and managed key elements of corporate-wide Overhead Value Analysis project. |
| Employer: | Citibank |
| Position: | Special Projects Manager/Regional Systems Director/Chief of Staff |
| Time period: | January 1970 - December 1980 |
| Description: | Special Projects Manager (part time while attending Harvard Business School)
Authored historical/operations segment of Citicorp 1980-90 Strategic Plan. Developed and managed worldwide orientation/training programs for international staff. Conducted industry’s first market analysis and forecast for Edge Act banking network. Regional Systems Director (Asia/Pacific) Managed all industrial engineering/systems/data processing functions for Citibank’s Asia/Pacific Division: Directed automation/operations aspects of Division-wide business plans. Directed design/development/implementation of new bank systems throughout Division. Built new data centers and led initial automation of new branches in Japan and Singapore. Supervised data center operations in 4 countries; mini-computer centers in 5 countries. Chief of Staff — EDP Services Division Provided administrative control and managerial/technical review for all U.S. systems development activities, including management of all software vendor contracts and projects. Directed planning, budgeting and status reporting on all projects. Let independent audits of function specifications and technical design on all projects. Provided “turnaround management” of problem projects. |
EDUCATION
| University: | Harvard Business School |
| Time period: | 1974 - 1981 |
| Degree: | MBA |
