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Natalie Schafer

BA from College of William And Mary, MBA from University of Virginia.worked as a Consultant for 5 year , now serving as Senior Consultant at IBM /Price waterCoopers Consulting

Headline: Entrepreneur
Skills: Business, Languages, Leadership, Management, Public Relations
Groups: 2009 Darden Entrepreneurial Concept Competition
Interested in: Brainstorming, Finding business partners, Finding cofounders, Finding team mates, Meeting new people, Professional opportunities, Promoting my startups, Recruiting for my startup
Schools: College of William and Mary, University of Virginia

WORK EXPERIENCE

Employer: IBM / PricewaterhouseCoopers Consulting
Position: Global Business Services, Senior Consultant
Time period: January 2005 - December 2009
Description: Strategy & Analytics
Improved efficiency and quality of system that analyzed and measured performance of development projects against long-term strategic objectives of U.S. Agency for International Development (USAID) $1.5B Afghanistan program; worked closely in Kabul and Washington, DC with National Security Council (NSC), Congress, Department of Defense, and Department of State.Built business case to improve, restructure, and automate HR services by creating HR Shared Services Center for State Department; approved by Secretary of State’s senior advisor; awarded quarterly Service Excellence Award in 2008.Designed strategy and partnered with technical team to build Workforce Analytics tool that enabled Allstate Insurance to align and track their HR metrics with business objectives and strategically outsource HR services; awarded Public Sector Quarterly Excellence award in 2007.
Leadership
Led two State Department teams to meet aggressive schedule for design and implementation of HR Shared Services Center that integrated on-line and telephone customer service. Supervised three associate staff members on project at U.S. Postal Service (USPS); responsible for training and career development.
Co-founded and led Recognition & Morale Committee that created formal and informal recognition program for 150+ consultant and associate staff; awarded tri-annual Teamwork Award in 2001.

Employer: IBM / PricewaterhouseCoopers Consulting
Position: Consultant
Time period: January 2000 - December 2005
Description: Strategy & Analytics
Improved efficiency and quality of system that analyzed and measured performance of development projects against long-term strategic objectives of U.S. Agency for International Development (USAID) $1.5B Afghanistan program; worked closely in Kabul and Washington, DC with National Security Council (NSC), Congress, Department of Defense, and Department of State.Built business case to improve, restructure, and automate HR services by creating HR Shared Services Center for State Department; approved by Secretary of State’s senior advisor; awarded quarterly Service Excellence Award in 2008.Designed strategy and partnered with technical team to build Workforce Analytics tool that enabled Allstate Insurance to align and track their HR metrics with business objectives and strategically outsource HR services; awarded Public Sector Quarterly Excellence award in 2007.
Leadership
Led two State Department teams to meet aggressive schedule for design and implementation of HR Shared Services Center that integrated on-line and telephone customer service. Supervised three associate staff members on project at U.S. Postal Service (USPS); responsible for training and career development.Co-founded and led Recognition & Morale Committee that created formal and informal recognition program for 150+ consultant and associate staff; awarded tri-annual Teamwork Award in 2001.
Communication, Change Management, & Learning
Served as Washington, DC point of contact for USAID’s energy and infrastructure projects in Afghanistan; conducted site visits in rural Afghanistan, represented USAID at inter-governmental meetings and with World Bank, briefed senior U.S. government officials. Developed congressional testimony and weekly briefing materials of USAID Afghanistan progress for high-level audiences, including NSC, Congress, Secretary of State, and USAID Administrator. Designed strategy and advised Air Force’s HR Change Management team in steering personnel through 37 different global HR process improvement and automation initiatives. Created change management plan to help World Bank employees adopt new e-Recruitment system. Coordinated training and knowledge transfer to prepare IBM HR Contact Center staff in Manila, Philippines to take ownership of Allstate Insurance’s new Workforce Analytics tool.Collaborated with IBM’s graphics team to write, direct, and produce 30-minute training video for contractors involved in USPS study; awarded tri-annual Excellence Award in 2003 for initiative.

EDUCATION

University: University of Virginia
Time period: 2011
Degree: MBA

University: College of William and Mary
Time period: 2000
Degree: Psychology, BA

INFORMATION

Clubs: Eight years of consistent volunteer work with concentrated effort on special needs children and refugees through Arlington Office of Resettlement, NoVA Literacy Council and others.
Memberships: Charter member of study abroad program in Ghana;

Natalie's Startups (2)

View all
  • Cooking Up a Community

    A delicious job creation vehicle: a mobile business that serves scrumptious, inexpensive, ethnic food made by refugees resettled to the Charlottesville area

  • Pushing Hope

    Connecting cancer patients to clinical trials