Mahmoud Al-Wreikat

Senior Executive Program-Harvard Business School, MSC, BSc Engineering-USA and trained in ‎USA, UK, Sweden, Japan, France, Brazil, Singapore and Jordan.‎

I have been working for the International Telecommunication Union (ITU), since year 2007, in ‎Geneva –Switzerland in projects implementation.‎

Worked in Saudi Arabia as Project Director Second fixed License, and the Third Mobile License ‎

Worked with different international firms; UN, World Bank, ICC, USAID, McCarthy Tetrault, Price ‎Waterhouse & Sofrcome;‎

Programme Director-ITU for the telecom projects- “telecom rehabilitation & reconstruction ‎programme” and developed and improved networks, services, and strategy for the Iraq;‎

Managed, supervised and followed-up the implementation of several projects and supervised, ‎managed and organized, negotiation, conferences and meetings;‎
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Deputy Director General and Director for 9 years in one of the leading agencies in the Middle East, ‎the Telecommunications Regulatory Commission (TRC), Jordan; During my work for the TRC-‎Jordan, I was Director of Technical and Licensing and Deputy Director General, Director of Legal ‎Affair, Acting Director of Finance and Administration Affair, Acting Director of Spectrum ‎Management Affair, Acting Director of Customer Service Affair. Assessed and followed-up training ‎needs. ‎

Managing Director, Manager and Projects Manager in Jordan Telecom for more than 15 years;‎

Strong leadership and people management skills, with a good analytical and problem ‎management skills and the ability to identify and manage risks with full confidence of ‎a leadership and responsibility;‎

I command both Arabic & English language, I have provided technical assistance & ‎conducted training and workshop in (Saudi Arabia, Yemen, Oman, Lebanon, Iraq, ‎Morocco, Tunis, Syria, Egypt, UAE, Bahrain & Jordan).‎

Capable of working with people of different nationality and cultural backgrounds; ‎

Employer:	International telecommunication Union- Switzerland ‎(ITU/UN)
Position:	Acting head of Project Unit., Regional Project Coordinator
Time period:	November 2007 - Present

Employer:	Mawarid Group (AL-Mutakamilah Consortium)
Position:	Project Director & Director of Regulatory Affairs- Saudi Arabia
Time period:	August 2005 - October 2007
Description:	Plan and develop strategies and policies for the Second Fixed License and Third Mobile License Projects in Saudi Arabia; oversee regulatory issues; evaluate and select operators, consultants, banks and equipment suppliers; serve as Steering Committee member for the fixed and mobile licenses; 1. Manage the Projects and coordinate the development of technical and cost proposals compliant with project work scope as defined by the Regulator; 2. Serve as the primary interface and coordinate with sisters companies of the Group and partners and other operators in all technical and operation matters; 3. Participate in negotiations with regulators, government agencies, banks, companies, contractors, operators, equipment suppliers, consultants and other agencies; 4. Wining the second Fixed License in Saudi Arabia; 5. Prepared and submitted application for the Second Fixed License in Saudi Arabia including business plan and technical plan; 6. Prepared and submitted application for the Third Mobile License in Saudi Arabia; 7. Prepared corporative strategies, marketing and sale strategies and HR strategies; 8. Prepared Frequency Spectrum Strategies including WiMAX, GSM and 3G; 9. Prepare and response to all public consultation documents and issues published by the Regulator (CITC) such as licensing, spectrum, interconnection, RIO, numbering, pricing, unbundling, portability, carrier selection, QoS, ENUM, VoIP and IP.

Employer:	EnConsult Consulting Limited
Position:	Consultant and Adviser- Jordan
Time period:	January 2004 - December 2005
Description:	Provide businesses, non-governmental organizations (NGOs), and countries with advisory services to assist business, NGO and public policy decision-makers in facilitating growth and setting up policies and strategies in the telecom and IT: 1. Prepared several feasibility studies and business plans and direct and coordinate the development of technical and cost proposals compliant with projects’ work scope as defined by customer requirements; 2. Supported and assist governments, NGOs and firms in the areas of training and strategic planning; 3. Provided technical assistance on installation, maintenance and operation of telecom network and services to operators and services providers; 4. Advised on telecom policy and regulatory issues and providing analysis and support to operators, regulators and policy makers.

Employer:	International Telecommunications Union (ITU)
Position:	Program Director (ITU/UN Head of Agency) -Iraq/UN
Time period:	October 2002 - December 2004
Description:	Direct and oversee the overall planning, building, operating, implementing, monitoring and managing ITU/UN telecommunications in Iraq. 1. Direct projects (“telecom rehabilitation and reconstruction program”) and improve networks, services, and strategy for the telecom and IT sector in Iraq; 2. Direct and coordinate the development of technical and cost proposals compliant with project work scope as defined by ITU and UN; 3. Develop budget of the ITU-Iraq and coordinate with UN organizations, serve as the primary interface with the UN in all technical and financial matters; 4. Monitor ITU contracts and contractors performance and expenditures; 5. Assure that all contracts delivery dates are met including technical efforts and data items and all supporting documentation is furnished to the UN; 6. Participate as a member of the “Head of Agencies Committee” (HoA) and Security Management Team (SMT) in formulating overall policies and strategies for UN-Iraq; 7. Securing liaison with local authorities and other UN Agencies-Iraq; 8. Supervise day-to-day operational work of the project unit’s staff; 9. Ensure timely and adequate importation, transportation, installation and utilization of the telecom equipment are in accordance with Security Council relevant Resolutions; 10. Manage and supervise building network and infrastructure for the north of Iraq including GSM network for an integrated network in the north of Iraq; 11. Supervised, managed and organized negotiation and meetings with government agencies, companies, contractors, NGO to secure adequate importation, transportation, installation and utilization of the telecom equipment; 12. Prepared the telecom and IT strategies plan 2004-2007 for Iraq to be included in the overall UN strategic plan for Iraq 2004-2007; 13. Studied, reviewed, prioritized and modified contracts for the telecom of Iraq; 14. Prepared Term of Reference (ToR) to establish regulatory and policy regime for Iraq, ToR for Spectrum Management, ToR for interconnection regime, ToR for Numbering and ToR for e-Gov in Iraq; and 15. Prepared the “Needs Assessment Report” for the Telecom and IT Sector in Iraq with the CPA-Iraq and the World Bank; and 16. Proposed programs and projects for Iraq telecom and IT sector including training needs.

Employer:	Telecommunications Regulatory Commission (TRC)
Position:	Deputy Director General and Director of Technical and Licensing
Time period:	December 1994 - October 2002
Description:	Established the TRC in Jordan the first regulator in the region, develop strategies and policies and managing projects in TRC to promote the participation of the private sector in the telecom and IT sector in Jordan: 1. Established the TRC in Jordan, as part of the Telecom Sector Restructuring; 2. Established the regulatory framework for all services in Jordan; 3. Prepared the National Numbering Plan for Jordan also worked the RIO and Interconnection Agreement; 4. Prepared and issued a fixed license (PSTN), 2 Paging licenses, 2 Payphones licenses, a Trunking license, 2 GSM licenses, more than 20 Data licenses, more than 200 Spectrum licenses, three Calling Card licenses and four GMPCS licenses; 5. Prepared and issued the Call for Tenders for the Paging License, Payphones Licenses, GSM License and Trunking Licenses; 6. Managed National Numbering Plan to promote competition in the telecom sector; 7. Established the processes leading to modification or termination of telecom licenses; 8. Studied, reviewed and evaluated more than 100 applications and proposals of individual and companies, as an applications request for license and/or response to call for tenders for telecom network and services in Jordan; 9. Participated as a member of the Executive Committee in formulating overall policies and strategies for Jordan; 10. Maintained a continuous dialogue with telecom operators, equipment suppliers, consumers and others to ensure proactive, innovative and responsive program planning and cost-effective and efficient telecom and IT sector; 11. Supervised, managed and organized negotiation and meetings with operators, suppliers, customers, contractors, NGO and government agencies; 12. Determined appropriate technical standard and suitable methods for issuing type approval for all telecom equipment and networks; 13. Chairman of the Technical Evaluation Committees of Paging, Payphone, GSM and Trunking bid proposals; 14. Team Leader to establish the TRC in Jordan, as part of the Telecom Sector Restructuring Program for developing the institutional framework of the TRC; 15. Assessed, designed and follow-up training needs for TRC employees with different national, regional and international firms; 16. Leaded and managed the human and financial resources assigned to the TRC in an effective and efficient manner, including guiding and supervising staff and ensuring overall accountability of results. 17. During my work for the TRC-Jordan, I was Deputy Director General and Director of Technical and Licensing affair, Director of Legal Affair, Acting Director of Finance and Administration Affairs, Acting Director of Frequency Spectrum Management Affairs, Acting Director of Customer Service Affairs. Assessed and followed-up training needs.

Employer:	Telecommunications Corporation (TCC)
Position:	Area Manager and Projects Manager
Time period:	April 1991 - December 1994
Description:	Direct and oversee the overall planning, building, implementing, operating, monitoring and managing telecom network and projects in Zarqa and Amman area including: 1. Participated as a member of the Governorate Executive Council (GEC) in formulating overall policies and strategies for Zarqa Governorate; 2. Supervised, managed and organized negotiation and meetings with suppliers, customers, contractors, and government agencies; 3. Promoted and facilitated the mobilization of financial human resources for the areas by interacting with other departments and NGO. 4. Responsible for all telecom projects and management aspects of the installation, operation, maintenance and management of all the telecom network and services (out-side plant, switching, transmission, finance, billing, billing collection) including customer services functions; Project Manager to build, operate and maintain networks and services in the area; 5. Managed human and financial resources assigned to the Area in an effective and efficient manner, including guiding and supervising staff and ensuring overall accountability of results 6. Established the first customer service centre in Jordan to improve the quality of service provision and TCC interaction with its customers; 7. fault repairing time improved by more than 300% and network quality of services improved by more than 200%; Billing distribution and collection improved by more than 100% and Revenue increased by more than 200%; 8. Managed and supervised the parliament election and votes counts to cities and area of Zarqa governorate, the largest governorate in Jordan (more than 300 voting places) as requested and appointed by the Council of Miniseries in 1993; 9. Managed and supervised the election’s registration for Zarqa city municipality election as requested and appointed by the Council of Miniseries in 1994;

Employer:	Telecommunications Corporation (TCC)
Position:	Projects Manager/ Supervised/ Engineer
Time period:	November 1982 - April 1991
Description:	Planed, supervised, organized, implemented, followed-up and managed consultancy services, training and equipment installation for the Telecom Training Centre. Design training programmers for Engineers in Jordan and renew all the Telecom Training College Laboratories. Participated as a member of the Executive Committee formulating overall policies and strategies for training. Supervised and trained more than 80% of TCC Engineers; Supervised field training for more than 1000 University Students in TCC; Taught and trained more than 80% of the telecom students in Jordan in the telecom college for nine years; established the first telecom training college in Jordan and Joint author of all the telecom training and diploma courses.

University:	Harvard Business School
Time period:	2004
Degree:	Senior Executive Management Program

University:	Wayne State University
Time period:	1982
Degree:	Electrical and Computer Engineering, MSc

University:	Wayne State University
Time period:	1981
Degree:	Electrical and Computer Engineering, BSc

Memberships:

Jordan Engineering Association Harvard Business School Alumni Vice-Chairman ITU-Study Group