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Schools:
California State University System - San Jose State University
WORK EXPERIENCE
Employer:
Tumbleweed Communications
Position:
UNIX / Windows Lab Engineer
Time period:
February 2007 - November 2007
Description:
Primary focal point for technical assistance regarding physical and site support for the engineering team in a 400+ node network environment. 24/7 on call support. Responsible for proper installation, connectivity, operation and service of all computer equipment installed in the Engineering Lab, including: Server OS installation (Red Hat 7, 8, 9, Solaris 8, 9 & 10; SUSE 9 &10; Windows Server 2000, 2003 ; AIX); Microsoft Exchange 2000, 2003 & 2007; PXE booting; Solaris Jumpstart; Setup & maintain EMC NAS (including defining LUNs, volumes, and permissions); Confluence WIKI Administrator; PVCS Administrator; CVS Administrator; Bugzilla Administrator; Sharepoint Administrator; Tumbleweed EMF, Mailgate & SecureTransport appliances. Solved & prioritized difficult problems under time pressure.
Employer:
Computer Solutions
Position:
Senior Technician
Time period:
January 2006 - December 2006
Description:
Wireless & wired LAN installations. Onsite and in-house network setup & troubleshooting at various residential and business locations. Built, configured and completed custom hardware and software installations on Dell; Compaq; HP; Acer; Toshiba & Macintosh systems, including laptops. Spyware / malware cleanup; hardware & software upgrades. Able to solve difficult problems under time pressure.
Employer:
Mendo Link, LLC
Position:
Contractor
Time period:
January 2005 - December 2006
Description:
Hi-speed wireless installations at residential & business locations. Wired & wireless LAN, CAN & WAN installations. DNS, e-mail & web hosting; 24/7 on call support; Setup & Administer Windows 2003 server; Windows Small Business Server; Setup VPN hardware & software; Tape backup; Dantz/Retrospect Remote Backup (Server & Client); Documentation and network diagrams; Setup, maintain & administer Cisco PIX firewalls; SonicWall firewalls; Setup, maintain & administer MS Exchange; IIS; Active Directory; Apache; Sendmail; SmarterTools / SmarterMail; Barracuda spam firewall.
Employer:
Anderson Valley Brewing Company
Position:
Network Administrator
Time period:
January 2001 - December 2004
Description:
Network Administrator for 10 node network environment. Responsible for daily tasks including: Training, documentation, tape & DVD backups; Windows 2000 server; Peachtree Accounting; Norton Antivirus for the Enterprise; new PC installs with Windows XP and Windows 2000; new employee setup and terminations. Various other brewery duties as required.
Employer:
PhotoLoft.Com
Position:
Network / WAN / Internet Engineer
Time period:
January 2001 - December 2001
Description:
Responsible for Image, Web, Upload E-Mail and Database Servers for the Co-Located customer facing site. Built and configured UNIX and NT servers for mail, web, SQL and other applications as needed. Built and configured Microsoft Exchange & UNIX Sendmail servers; Setup and maintained routers, switches, and Cisco Local Director’s.
Employer:
Brainstorm Networks
Position:
Network Engineer
Time period:
January 1999 - December 2000
Description:
Provisioning and installation of high-speed Internet access services (DSL, ISDN, and T1) and related services (DNS, Web Hosting, VPN, etc). Primary customer contact for all DNS related issues; Technical support and troubleshooting; Administration of UNIX servers; Engineering application support to Sales Department; Setup WAN equipment (routers, digital modems, etc). Provided support after normal work hours when necessary. Interfaced with customers for provisioning and installation of Internet access and related services. Provided Tier 3 technical support and monitored the performance of Brainstorm's network and servers. Responsible for rebooting servers as required. Able to solve difficult problems under time pressure, and adept at communicating effectively with both internal and external customers.
Employer:
Venture Law Group
Position:
Network / WAN Administrator, Desktop Support and Training
Time period:
January 1996 - December 1999
Description:
Support the end-user in a 550+ node corporate network environment (250 desktops, 150+ home users, and 150 laptops). Built, configured and completed custom software installations on Dell; Compaq; HP & Toshiba’s including laptops. Train end users in a classroom environment in Microsoft Office Suite, PC Docs Document Management System (using Microsoft SQL databases), and various Law related software. Responsible for the setup and deployment of all desktops, laptops, and home PC’s for remote access via modem, ISDN, and VPN. Provided support after normal work hours when necessary. Administer NT and Novell user accounts. Setup network printers & print queues. Assisted in debugging network problems and responsible for rebooting servers as necessary. Configured and deployed automated software distribution tools to reduce manual software installations. Responsible for all computer hardware assets.
EDUCATION
University:
California State University System - San Jose State University
Time period:
1992
Degree:
Computer Science, BSc
INFORMATION
Hobbies:
Digital photography, digital video, 3D rendering, PC Gaming
