janz tan
Financial Engineering graduate from Multimedia University with a Masters in Finance. Currently working at Qinetics Solutions BHD as an Assistant Manager, Operations Research Team.
| Headline: | Entrepreneur |
| Location: | SELANGOR, MALAYSIA |
| Interested in: | Brainstorming, Finding business partners, Finding cofounders, Finding team mates, Meeting new people, Professional opportunities, Promoting my startups, Recruiting for my startup |
WORK EXPERIENCE
| Employer: | Qinetics Solutions BHD |
| Position: | Assistant Manager, Operations Research Team |
| Time period: | June 2008 - Present |
| Description: | Managerial Role, handling Organizational Development, Human Resource Development & Management
Strategic Planning & Management a) Continue to work closely with Top Management & Head of Business Units to identify areas of improvement, research for possible solutions & assist in implementation of agreed solutions. b) Developing and introducing new strategies and processes to build competitive advantage and to drive organizational excellence. c) Coordination& Preparation for Strategic Business Meetings d) Compilation & analysis of periodic business reports e) Preparation of performance summary report to top management. Quality Initiatives a) Insertion quality KPIs for identified projects into Company Performance Systems b) Business Processes Review to increase process efficiency c) Currently, involved in implementation of ISO 9001 & CMMI certification for the software development unit Human Resource Management & Development a) Oversee & manage daily HR Operations b) Planning of HR Development programs & activities to improve staff productivity c) HR unit process improvement & revamp Projects Delivered : a) Planning & implementation of Company Training Drive b) Planning & implementation of Company Recruitment Drive c) Planning & implementation of Staff Motivation initiatives - HR Talk Series to build & increase staff buy-in - Creation of effective channels for staff to voice concerns & have counter counseling sessions |
| Employer: | Qinetics Solutions BHD |
| Position: | Senior Operations Research Analyst |
| Time period: | June 2007 - June 2008 |
| Description: | - Team Lead for Operational Research Team, handling Organizational Development focusing on Business Process Improvements & Human Resource Development
Business Process Improvement a) Continuous effort to look for strategies / initiatives to implement which improves the business in any aspect, whether in reviewing existing policies/ practices or new ideas b) Plan & implement possible business improvement measures which can improve the effectiveness & efficiency of the organization as a whole : - Gap Analysis - Problem Identification - Root cause analysis - Research on Possible solutions - Preparation & Presentation of proposed solutions - Project Management of approved proposal Change & Compliance Management a) Implementation of new improvement projects & practices b) Communication & Concept selling to organization at all levels. c) Assist Head of Business Units to manage change / resistance to get the buy-in of the staff. Projects Delivered : a) System Integration Processes Revamp Exercise b) Improvement on Company Policies c) Configuration & Deployment of Intranet system d) Successfully deployed a complete cycle of Performance Management System from planning till rewarding scheme. e) The creation of a comprehensive staff orientation f) Implementation of Staff Personal Development Program g) Incentive Plan Revision to ensure relevance & alignment to set KPIs |
| Employer: | Qinetics Solutions BHD |
| Position: | Operations Research Analyst |
| Time period: | July 2006 - June 2007 |
| Description: | Research Role focusing on research & analysis on viable improvement theories adaptable by the company to build on competitive advantage
Strategic Planning & Management a) Lead in derivation of the Company’s Direction (Vision & Mission, Key Value System & Motto) b) Implementation & Monitoring of the Company’s Performance Management System - Derivation of Company’s Strategic Map & Balance Score Card - Derivation of Balance Score Card for each Business Unit - Advised Head of Business Units in determining appropriate Staff KPIs - Compilation of monthly Business Units Balance Scorecard - Analysis of Balance Scorecards & preparation of summary report for Top Management c) Coordination of periodic strategic business meetings Business Process Improvement a) Business processes analysis - Conduct audit & analysis to identify gaps / problems - Report diagnostics & propose possible solution to Top management b) Project Implementation / Management - Assist in Project implementation / management, when needed - If needed, coordination & enforcement of plan till completion Projects delivered: a) Deployment of Customer Relationship Management System b) Planning & coordination of Corporate Website Revamp project c) Deployment of Helpdesk system d) Creation & implementation of Credit Control Initiative e) Creation of web customer feedback channel |
| Employer: | Telekom Malaysia BHD |
| Position: | Manager, Business Support Unit |
| Time period: | December 2005 - July 2006 |
| Description: | Supporting State GM in Managing State Operations, KL
State Operations Management a) Assisting State General Manager in managing all units under the state especially in the Business Sales Area b) Consolidation of all internal state unit operational reports & monthly national strategic business meetings reports c) Involvement in any ad-hoc assignment and project management under the jurisdiction of the State General Manager Business Excellence Program a) Jointly identify & implement cost & process improvement, performance management & strategic change initiatives with Heads of Divisions & Senior Management b) Provide recommendation on the methodology for process improvement/ re-engineering implementation plan and procedures c) Work on communications / knowledge management & continuous improvements in culture building programs d) Monitoring & managing implementation of identified performance improvement initiatives |
| Employer: | Telekom Malaysia BHD |
| Position: | Assistant Manager, Outlet Management & Sales Support Unit |
| Time period: | March 2005 - December 2005 |
| Description: | Managing Outlet & Sales Support Unit, Business Sales Division, KL
Branch Operations Management a) Internal Audit on Branch Compliance to Company Policy b) Enforcement & Monitoring of Business Performance c) Review the adequancy & effectiveness of branch internal control & recommend appropriate control measures Sales Support Management a) Revenue Recovery Activities - Lead analysis on by providing Sales Team with analysis of revenue stream & customer usage behavior to identify target market b) Monitoring / Tracking of Collection Effectiveness & Processes - Formation of Forensics Unit to tackle customer outstanding by identifying & analyzing all information to create solid case against customers in dispute cases. Projects Delivered : a) Implementation of computerized Order Processing System to assist in tracking & monitoring efficiency of order process flow. |
| Employer: | Telekom Malaysia BHD |
| Position: | Assistant Manager, Direct Sales Unit |
| Time period: | August 2004 - March 2005 |
| Description: | Sales Role:
Lead Farming, Prospecting, Proposing, Negotiations, Account Management Achievement : Achieved sales target set for the year |
janz is Following (1)
View all-
YourPartTime.com
YourPartTime.com, incorporated in early year 2008, is an online service that provides part-time job opportunities for those interested to work part-time or freelance plus gaining invaluable experience, soft skills and extra income.
