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Dean Robb, PhD

MA in Human Development and PhD from Fielding Graduate University, currently working as Adjunct Professor at Fairleigh Dickinson University and at Fordham University. 20 years of business and management experience.

Headline: Entrepreneur
Skills: Business, Leadership, Management
Groups: International Network of Social Entrepreneurs (INSE)
Interested in: Brainstorming, Finding business partners, Finding cofounders, Finding team mates, Meeting new people, Professional opportunities, Promoting my startups, Recruiting for my startup
Schools: Fielding Graduate University

WORK EXPERIENCE

Employer: Fairleigh Dickinson University, Madison, NJ; Fordham University, New York City, NY
Position: Adjunct Professor
Time period: December 2003 - Present
Description: Adjunct Professor ▪ Fairleigh Dickinson University, Madison, NJ. 2004 – present
Adjunct Professor ▪ Fordham University, New York City, NY. 2007 – present

Organizational Behavior:
MBA students are exposed to theory and practices of effective organizational management in a global context. Emphasizes skill development, including teamwork, managing differences, motivating/influencing others, leadership approaches and managing change.
Managing Change:
MBA course designed to enable human resource personnel, general managers, and business leaders to function in the modern work organization as agents of change and empowerment.
Human Resource Consulting:
MBA students learn a consulting model and build practical skills in HR consulting by engaging in actual consulting projects sponsored by local corporations.
Leadership & Power:
MBA students examine the role of leadership and power in organizations, emphasizing the ways in which power is created, and the various types of leadership that can occur. Strategies for developing new leaders and building leadership skills are explored.
Principles of Management
Addresses management challenges stemming from changing technologies, geopolitical and global economic changes, and increasingly diverse workforces. Students focus on the knowledge, roles, responsibilities and skills required for effective leadership and management.
Action Research:
This is a theoretical overview plus skill-development course designed to enable doctoral students in business administration, business leaders and managers to utilize action learning principles and methods as a foundation for continuous organizational development and change.

Employer: Center for Corporate Renewal, LLC; Plainfield, NJ
Position: Executive Director
Time period: December 1993 - November 2008
Description: Business Focus:
Help business leaders build high-performing, innovative, agile organizations and develop leadership skills necessary to succeed in 21st century global economy.
Responsibilities:
New business development. Scope, source and lead projects and project teams. Manage project and business budgets. Manage ongoing business operations.
Representative Accomplishments:
Value Chain
Led redesign of Agilent Technologies value delivery chain for complex networked systems. Sales increased 7%; customer complaints decreased 5%.
Performance Improvement:
Led project to improve drilling operations performance for Saudi Aramco. Introduced empowered, cross-functional project teams; designed integrated knowledge management infrastructure (intranet); consolidated multiple/fragmented/redundant organizations. Reduced costs by $35M annually, improved cycle time by 15%.
Organizational Integration:
Transformed an Organizational Development & Training organization in a NJ government department, fractured by bitter internal feuding, into a collaborative, innovative, high-performing team. Customer satisfaction improved 200%.
Training & Education:
Developed high-impact leadership development programs based on action learning. Trained numerous successful project/process teams in process and project management skills, and managing group dynamics. Authored successful book on instructional development based on adult learning theory. Teach leadership, organizational behavior, managing change, and human resource management consulting at local universities.

Employer: AT&T, Basking Ridge, NJ
Position: Quality/Organization Effectiveness Manager
Time period: December 1988 - November 1994
Description: Responsibilities:
Provided leadership of quality and customer service improvement initiatives in a 3000-member business unit. Managed team of eight (8) field-deployed OE/Quality consultants.
Service Improvements:
Accelerated time to implement service improvements by 10-15% and laid foundation for profit increases through a new, innovative team compensation system.
Customer Satisfaction:
Facilitated process improvement, yielding 8% increase in customer satisfaction ratings for maintenance of a new product in the 800 Services business.
Training & Development:
Provided quality and process improvement leadership and training to 3000 employees in the customer service organization.
Early Career Progression:
Joined AT&T in 1980 as a Business Research Analyst and progressed into an Adult Learning Specialist, Market Planning Analyst, Advertising Supervisor, until taking over as Business Unit Quality/Organization Effectiveness Manager in 1989.

EDUCATION

University: Fielding Graduate University
Time period: 2003
Degree: Human and Organizational Development, PhD

University: Fielding Graduate University
Time period: 2000
Degree: Human Development, MA

PUBLICATIONS

Articles: Why Today’s Corporate Cultures Must Change, Handbook of Business Strategy ▪ 2006
Renewable Corporate Entrepreneurship: The Path to Sustainable Growth, MarketingProfs, LLC ▪ 2004
Building Entrepreneurial Enterprises: Lessons from AT&T and Enron, SAT Magazine ▪ 2004
Building Resilient Organizations, OD Practitioner, Vol. 32, No. 3 ▪ 2000
Techniques of Instructional Development, Addison-Wesley Training Systems, 1987

INFORMATION

Memberships: Organizational Development Network (ODN), New Jersey Chapter
Center for Human Resource Management Studies, Fairleigh Dickinson University, Madison, NJ
Institute for Sustainable Enterprise, Fairleigh Dickinson University, Madison, NJ
Institute of Management Consultants, New Jersey Chapter