Chris McCarthy
| Headline: | Club Leader |
| Interested in: | Growing my group, Helping members of my groups, Meeting new people, Partnering with other groups, Professional opportunities, Sharing my projects |
| Schools: | Rensselaer Polytechnic Institute, University of Massachusetts System |
WORK EXPERIENCE
| Employer: | Kaiser Permanente – Innovation Learning Network |
| Position: | Director |
| Time period: | January 2006 - Present |
| Description: | • Lead a membership-based learning network that fosters discussion on the methods and application of innovation/diffusion; current membership includes Ascension Health, Alegent Health, Catholic Health Initiatives, Center for Integrative Medicine and Innovation Technology (CIMIT), Franciscan Missionary of our Ladies Health, Health Technology Center, Indian Health Service, Kaiser Permanente, Partners Health, VHA HF, Veterans Administration, and Via Christi Health
• Design and facilitate 2 – 3 innovation conference per year • Organize and lead 10 – 15 webinars on innovation and diffusion per year |
| Employer: | Kaiser Permanente – Innovation Consultancy |
| Position: | Innovation Specialist |
| Time period: | June 2003 - Present |
| Description: | • Lead and managed innovation initiatives including researching, brainstorming, prototyping, testing, measuring and rapid-scale up (IHI Method of Implementation)
o Designed and implemented innovative ideas in: Perinatal Services (3 hospitals) Nurse shift change (22 hospitals) Bed Management (3 hospitals) Medication Administration (2 hospitals) • Conducted trainings on methods of innovation and creativity • Nurtured cross-departmental and cross-regional relationships to embed methods of innovation throughout organization |
| Employer: | Southern California Permanente Medical Group |
| Position: | Project Manager II – Permanente Clinical Systems Development |
| Time period: | June 2002 - May 2003 |
| Description: | • Coordinated the design of clinical workflows based on implementation of information systems in Southern California healthcare clinics
• Coordinated the creation of 280 workflow-acceptance-testing scenarios • Conducted staff in-services to increase team productivity • Mentored senior analyst |
| Employer: | Flow Management Technologies, Inc |
| Position: | MBA Intern |
| Time period: | June 2001 - August 2001 |
| Description: | • Authored and presented competitor analysis on 200 healthcare-technology firms to senior management
• Conducted pricing analysis and made recommendations to enhance pricing competitiveness • Developed promotional materials for web-based healthcare-technology services • Supervised undergraduate marketing intern |
| Employer: | Kaiser Foundation Health Plan |
| Position: | Business Consultant – National Clinical Systems Development |
| Time period: | December 1997 - October 2000 |
| Description: | • Designed clinical workflows based on implementation of information systems in healthcare clinics in California, Georgia, Colorado, Hawaii and Oregon
• Conducted end-user group meetings to assess software and business processes • Trained 50 users and two team members • Developed team standards for workflow analysis • Measured baseline and post-implementation statistics • Setup implementation command center • Authored use-case scenarios |
| Employer: | University of Massachusetts- School of Public Health |
| Position: | Research Fellow |
| Time period: | September 1995 - July 1996 |
| Description: | • Collected and analyzed congressional financial campaign data
• Authored and presented research report to 200 attendees at annual health conference |
EDUCATION
| University: | Rensselaer Polytechnic Institute |
| Time period: | 2001 |
| Degree: | MBA |
| University: | University of Massachusetts System |
| Time period: | 1995 |
| Degree: | Master of Public Health |
| University: | Rensselaer Polytechnic Institute |
| Time period: | 1993 |
| Degree: | Biology, BSc |
PUBLICATIONS
| Articles: | Chapter 4 of “Spreading Improvement Across Your Health Care Organization” by Joint Commission Resources, 2007
“Nurse Knowledge Exchange”, Focus on Safety, Vol 10, Issue 4, 2007 |
INFORMATION
| Hobbies: | Completed the Vancouver (2003), Honolulu (2003), and San Francisco (2005) marathons |
| Memberships: | Elected to chair position of the Graduate Management Student Association (2000) |
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Susan MacTavish Best
Susan MacTavish Best has worked extensively with European and North American companies providing them with strategic public relations counsel.