Caroline Lee
Cybernetics graduate from UCLA, currently pursuing MBA at Berkeley and Columbia and working as Senior Manager at Accenture.
| Headline: | Entrepreneur |
| Skills: | Business, Management |
| Groups: | 2011 UC Berkeley Business Plan Competition, 2012 UC Berkeley Startup Competition, UC Berkeley Business Plan Competition 2009-2010, [INACTIVE] UC Berkeley Business Plan Competition 2008-2009 |
| Interested in: | Brainstorming, Finding business partners, Finding cofounders, Finding team mates, Meeting new people, Professional opportunities, Promoting my startups, Recruiting for my startup |
| Schools: | Columbia University, University of California System - Los Angeles |
WORK EXPERIENCE
| Employer: | Accenture (Los Gatos, CA) |
| Position: | Senior Manager |
| Time period: | December 2005 - Present |
| Description: | Global Recruiting Metrics and System Solutions Lead – Senior Manager
Global Recruiting Capability, Metrics, & Results – Senior Manager 2008 – present 2006 – 2008 • Conduct quarterly capability reviews individually with all Geography Recruiting Directors; identify global trends and challenges in Recruitment and provide strategic direction towards fulfilling local demand; monitor and share best practices across the 13 geographies and 43 countries • Establish and manage global recruitment metrics and targets; collaborate with Geography Recruiting Directors to identify geography targets; measure metrics and results on a monthly and quarterly basis • Developed and implemented the global data integrity process resulting in a 70% increase in system adoption and data accuracy • Lead the global recruiting reporting initiative consisting of both a software upgrade and streamlining the report inventory from 500+ reports down to 150, thus ensuring consistency of reporting terms and definitions across all geographies and reducing the level of maintenance required for reporting • Manage the delivery of 7 monthly and 7 quarterly recruiting reports to Accenture executives • Lead the functional requirements and drive the process for funding future global recruitment system projects • Advise HR leadership Directors on recruiting reporting systems and processes • Mentor and provide career and performance development guidance to 8 team members, across the US and Australia |
| Employer: | eBay, Inc. (San Jose, CA) |
| Position: | Program Manager; Senior Project Manager |
| Time period: | December 2004 - November 2006 |
| Description: | Global Product Planning – Program Manager
Global Product Planning – Senior Project Manager 2006 - 2006 2005 – 2006 • Develop and manage the Quarterly Planning Process for all eBay Inc initiatives; define and communicate key dates and milestones to all organizations involved in product development • Manage the planning of all large strategic projects; provide weekly planning report ensuring sufficient resourcing of strategic initiatives • Moderate and manage the Product Evaluation Subcommittee (a group of 10 Executives who’s focus is to evaluate and approve new products); set meetings, communicate schedule, and provide updates to Product Management and Business Unit partners • Manage the planning process of all joint eBay and PayPal related projects • Develop business requirements and test updates and enhancements to internal planning tools and new reports |
| Employer: | McKesson Corporation (San Francisco, CA) |
| Position: | Outsourcing Business Process Manager; College Recruiting Program Manager; Recruiting Contractor |
| Time period: | December 2001 - November 2005 |
| Description: | Corporate Recruiting – Outsourcing Business Process Manager 2003 - 2005
• Developed training work plans and schedules for the rollout of the new corporate recruitment process • Designed, developed and documented Recruitment business process flows • Identified and documented Recruitment system and business requirements • Designed and delivered training to a variety of audiences including Recruiters, HR Coordinators, and Hiring Managers • Analyzed and reviewed data for transition and conversion to Employ, the new Candidate Management System • Developed and facilitated User Acceptance Testing for Employ and Actuate (Reporting Tool), and Hiring Manager Usability Labs • Managed cross-enterprise team of 30 recruiters to address recruitment processes, technology, and assimilation Corporate Recruiting – College Recruiting Program Manager 2002 – 2005 Corporate Recruiting – Recruiting Contractor 2002 • Conceived, championed and developed McKesson’s College Recruiting Initiative; defined and communicated college recruitment policies, standards and processes to key executive stakeholders, line managers and other personnel • Developed and executed company-wide college recruiting strategy by identifying target schools and specific majors for various hiring needs across multiple businesses • Developed and executed college recruiting programs for the pharmaceutical business; these programs included a national management development program and a local MBA Internship program • Developed company-wide recruitment training materials and presentations • Coached line managers on the fundamentals of interviewing, including methodologies and written documentation in compliance with local, state, and federal laws |
| Employer: | Shopping.com (formerly Epinions, Inc) (Brisbane, CA) |
| Position: | Director, Human Resources |
| Time period: | December 1998 - November 2000 |
| Description: | • Served as Epinions’ acting Chief Administrative Officer defining and implementing the Human Resources and Office Services operational functions to support the company’s exponential growth
• Participated in executive management meetings; influenced strategic direction of organizational structure and company growth • Identified, developed, and communicated internal operational processes and policies for company • Formulated and implemented salary and stock compensation matrix for all personnel levels; Developed and executed payroll and employee stock option administration procedures • Developed and implemented employee performance review criteria and evaluation process for employee feedback, promotion, and compensation adjustments • Developed internal HR and Office Services Intranet pages using HTML • Reported monthly HR, Recruiting, and Office status to senior management and Board of Directors • Procured and facilitated move to new office space by securing new space, negotiating the lease, managing the building TIs, and working with vendors; the office move was completed on time and within budget • Managed a team of 6 direct reports |
| Employer: | Live! Solutions, Inc (Mountain View, CA) |
| Position: | Director, Process Services |
| Time period: | December 1998 - November 1999 |
| Description: | • Developed the Strategic Plan for a client’s Human Resources Information Technology vision and tied critical success factors to individual HR Directors’ quarterly objectives
• Led the client’s Process Definition of 15 key HR processes to support 2,500 employees • Responsible for the utilization and development of 5 Process Consultants |
| Employer: | Accenture (formerly Andersen Consulting, LLP) (San Francisco, CA) |
| Position: | Work experience |
| Time period: | December 1989 - November 1998 |
| Description: | Global Recruiting Reorganization – Change Journey Lead 1998
San Francisco Office, Northern California Recruiting – Recruiting Team Manager 1995 – 1998 Regional Bell Operating Company - Project Manager, Process Team Lead, Test Team Lead 1992 – 1995 Home Video Distributor, Computer Hardware/Software Manufacturer – Programmer, Design Analyst 1990 – 1992 |
EDUCATION
| University: | Columbia University |
| Time period: | 2009 |
| Degree: | Joint Executive Program. Columbia University and University of California, Berkeley, MBA |
| University: | University of California System - Los Angeles |
| Time period: | 1989 |
| Degree: | Cybernetics, BSc |
