Ashwin Joshi
MBA from IESE Business School.Worked at Albia Strategy Consulting as a Senior Consultant now Working as Freelance Consultant at MadBid.com
| Headline: | Innocent Bystander |
| Work status: | Employed Full-Time |
| Skills: | Business, Leadership, Management, Public Relations |
| Visas: | UK, India |
| Interested in: | Advising startups, Helping friends, Meeting new people, Mentoring, Professional opportunities |
WORK EXPERIENCE
| Employer: | MadBid.com |
| Position: | Freelance Consultant |
| Time period: | May 2009 - Present |
| Description: | Madbid.com is one of UK’s fastest growing B2C websites, with over registered 120,000 users.Key Challenges – Establishing processes based on industry best-practices, customer life-cycle management, Product Management
• Reinvented the existing customer reactivation campaign processes to personalize the campaign for each individual user depending on their activity and preferences. Increased the ROI from 24% to 35%. • Established processes and proposed tactical & strategic changes to the auction management web pages in order to improve customer retention, by coordinating with the top-management and the technical team. • Current responsibilities: Manage 2 auction coordinators (based offshore), 1 content writer and 1 data analyst. Actively involved in recruitment and induction of new employees. |
| Employer: | Albia Strategy Consulting |
| Position: | Senior Consultant |
| Time period: | May 2008 - December 2008 |
| Description: | Key Challenges – Working with C-level clients, mediating between the sales & finance departments and working in a foreign language.
Project: Sales Force Effectiveness, Bilbao, Spain • Analyzed and identified gaps in end-to-end sales processes worth €3 million and made key recommendations for improvement to senior management. • Conceived & created for a large Spanish Telco & Media firm, an Excel VBA model that reduces time-to-bill by optimizing existing business processes, resulting in future cost savings of €0.7 million per year. Presented model to end users comprising analysts, sales team & senior management. • Designed & developed using Excel VBA, a Balanced Score Card for periodic tracking of KPIs and performance evaluation, leading to a 60% increase in the sales pipeline. • Conceived, modeled and proposed to senior management a lead-to-cash sales process that optimizes resources and identifies bottlenecks, thereby minimizing the process lead time. • Managed implementation of changes to existing software applications to enable seamless tracking of the various lifecycle stages of a sales process. Project: DTT Rollout, Spain • Benchmarked pan-European Digital Terrestrial Television (DTT) service and content providers, and made recommendations to optimize user experience by re-organizing media content. |
| Employer: | Tech Mahindra Ltd |
| Position: | Unknown |
| Time period: | October 2003 - February 2006 |
| Description: | Project: BMS Data Migration, London Oct 2003 – Feb 2006
Achievements - •Defined and managed a data dictionary describing the data model and entity relationships for BT’s legacy access network management system. • Managed a team comprising software designers and developers, and interacted with senior management with regards to development reports and timely escalation of possible bottlenecks. • Managed multiple stakeholder requirements and successfully delivered applications by participating in every stage of the software development lifecycle. |
| Employer: | Tech Mahindra Ltd |
| Position: | Unknown |
| Time period: | September 2000 - October 2003 |
| Description: | Tech Mahindra is one of India’s leading global systems and business transformation consulting firm, focused on the communications industry.
Key Challenges – Operating with limited information, finding new opportunities for business development, managing a team in dispersed locations. Project: CSS Networks, Milton Keynes Sep 2000 – Oct 2003 CSS (Customer Service System) forms a part of BT's Legacy Business Critical Systems responsible for Customer, Network and Billing functions. • Designed and developed application that automates the equipment update process and reduces human intervention, resulting in annual savings of > £ 1 million. • Brought business to employer Tech Mahindra worth 1,200 man-days and a budget of € 0.5 million by initiating dialog and capturing business requirements with clients from British Telecom. • Responsible for uninterrupted functioning of key Network systems and ensured a fault-free delivery of component designs and software in the form of software codes, user acceptance test scripts and logs. |
| Employer: | Valoris Management Consulting, |
| Position: | Summer Associate |
| Time period: | December 2007 |
| Description: | Valoris Management Consulting, which forms a part of the €800 million SOPRA group, is a boutique strategy consulting firm focusing on clients operating in the TMT industries in the EMEA region.
• Identified, using regression tools and analysis software, key parameters that affect productivity of Sales Managers for a large telco & media operator based in Spain. • Established end-to-end business requirements for a large European mobile operator launching mobile telephony services in Spain. |
Ashwin is Following (4)
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Mochi Media
Mochi Media is an online gaming network that reaches over 100 million unique players a month. The company's suite of products are designed for game developers and publishers to monetize, track, and distribute Flash games.
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Scout Labs
Scout Labs is building a new way for people in companies to listen to and engage with customers out across the web.
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Kongregate
Kongregate is a casual gaming social network company. The site provides a platform for users to earn points and easily interact, as well as a place for independent developers to create games.
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