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Bachelor Degree from Universidad Metropolitana, Administrative Secretary at Mendez & Co., Inc since 2008, Customer Service Coordinator at Grolier A Scholastic Company from 2005-08, Administrative Assistant at Party City in 2004.
Meeting new people, Participating in a competition, Professional opportunities, Providing services to startups
Schools:
Universidad Metropolitana
WORK EXPERIENCE
Employer:
Mendez & Co., Inc.
Position:
Administrative Secretary
Time period:
January 2008 - Present
Description:
Priority of this position is processing all the credit applications of our potential customers for all sales departments. Bring general assistance to the sales departments (sales rep, supervisors, managers, etc.) related customers account issues. Work with accounts in delinquency and process them to Collection Agency or Bankruptcy. Maintain customer address book in the system (address changes, phone numbers, credit limits, etc.) Work with all IVU issues of our customers. Prepare collections reports, accounts reports as management requirement. Assist in all clerical duties in the department such as attending calls (customers, sales rep, etc.), written communications, filling and others.
Employer:
Grolier A Scholastic Company
Position:
Administrative Assistant/Book Fair Coordinator
Description:
Book Fair booking control. Maintain the courier weekly itinerary. Courier service and merchandise delivery billing. Coordinate the incentive redemption for the clients (IRD). Preparation of the financial reconciliation of the institutions that celebrate the book fair as any another necessary report to emit the receipts of incentives (vouchers) and maintain control of the deposit of the cash received.
Employer:
Grolier A Scholastic Company
Position:
Customer Service Coordinator
Time period:
January 2005 - December 2008
Description:
Coordinate Customer Service Department. Attend customers. Elaborate statistics reports according daily situations that use in the decision making. Establish standard operating procedures in this department in order to obtain better results and provide customer the best attendance.
Employer:
Rave Girl
Position:
Assistant Manager
Time period:
January 2002 - December 2003
Description:
Manage/supervise different store shifts, coordinate employees schedule and payroll, inventory receiving and ticketing, set walls and displays in order to promote the new clothes and merchandise, inventor control, sales management, establish sales goals to employees based on a sales budget, improve new ideas and procedures in order to achieve sales goals for the stores.
Employer:
Leo Burnett
Position:
Billing Clerk
Time period:
January 2001 - December 2002
Description:
Process the billing of our clients; Responsible for the Bank Reconciliation of the organization; Processing the operating expenses analysis and payment and assist the account payable and account receivable procedures.
Employer:
Bora Bora
Position:
Assistant Manager
Time period:
January 2000 - December 2001
Description:
Manage/supervise different store shifts, coordinate employees schedule and payroll, inventory receiving and ticketing, set walls and displays in order to promote the new clothes and merchandise, inventor control, sales management, establish sales goals to employees based on a sales budget, improve new ideas and procedures in order to achieve sales goals for the stores. Attending customers, dealing with young girls and boys that were the main client, selling clothes and accessories.
Employer:
Party City
Position:
Administrative Assistant
Time period:
December 2004
Description:
Administration of the contracts of external professional services, such as; insurances of the company, internal security, merchandise couriers, maintenance of physical plant, services of cleaning, maintenance of electronic equipments, services of fire extinguishers, supplies for the first aids, service of water, office supplies, among others.
Servicios Administrativos ofrece servicios de Centro de Llamadas, contabilidad, data entry, transcripción de documentos en general y legales, consultoría y asistencia administrativa de manera virtual a profesionales o a pequeñas empresas.
Servicios Administrativos ofrece servicios de Centro de Llamadas, contabilidad, data entry, transcripción de documentos en general y legales, consultoría y asistencia administrativa de manera virtual a profesionales o a pequeñas empresas.
